Legal

Privacy Policy

Last updated 11 June 2026  ·  Framework: UAE PDPL (Federal Decree-Law No. 45 of 2021)
In plain terms

We collect only the data we need to advise you, prepare licensing applications, meet our legal and AML obligations, and run our website. We don’t sell your data. We process it in line with the UAE Personal Data Protection Law, share it only with the parties needed to deliver your engagement, and you have rights over the data we hold.

01Introduction

SecureVisa Group (“SecureVisa”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, transfer, store, and safeguard personal data when you visit securevisanow.com (the “Website”) or engage our advisory Services, and the rights available to you.

We process personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and, where applicable, the data-protection frameworks of UAE free zones such as the DIFC and ADGM.

02Who We Are (Data Controller)

For the purposes of the PDPL, SecureVisa Group acts as the data controller for personal data collected through the Website and in the course of providing our Services. Where we process data on behalf of a client under an engagement, we may act as a processor under the terms of that engagement. Contact details for privacy matters are in Section 17.

03Scope of This Policy

This Policy applies to personal data relating to website visitors, prospective clients, clients and their representatives, partners, and other individuals who interact with us. It does not apply to third-party websites or platforms we link to, which are governed by their own privacy policies.

04Personal Data We Collect

Depending on your interaction with us, we may collect:

  • Identity & contact data — name, company, job title, email, phone number, and country.
  • Engagement data — details of your enquiry, the Services you are interested in, correspondence, and meeting notes.
  • Due-diligence data — where you become a client, identification documents, proof of address, corporate documents, beneficial-owner information, and source-of-funds information required for KYC and AML compliance.
  • Financial data — billing details and payment records (we do not store full card numbers; payments are handled by third-party processors).
  • Technical data — IP address, browser type, device information, and usage data collected via cookies and analytics.

Some of this may constitute sensitive personal data under the PDPL; where it does, we apply additional safeguards and process it only where lawful and necessary.

05How We Collect Personal Data

  • Directly from you — when you complete a form, request a consultation, email us, or engage our Services.
  • Automatically — through cookies and similar technologies when you use the Website.
  • From third parties — your authorised representatives, referral partners, public registries, and screening/verification providers used for due diligence.

06Why We Process Data & Legal Bases

Under the PDPL, consent is a primary legal basis for processing, alongside other recognised bases. We process personal data to:

  • respond to enquiries and provide the Services you request;
  • prepare and support regulatory and licensing applications on your behalf;
  • meet our legal, regulatory, KYC, and AML/CFT obligations;
  • manage billing, accounts, and our client relationship;
  • operate, secure, and improve the Website;
  • send service communications and, where you consent, relevant updates.

Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal.

07KYC, AML & Regulatory Due Diligence

Because we operate in regulated and financial-services advisory, we are required to perform customer due diligence. We may collect, verify, and retain identification and background information, and screen against sanctions, politically-exposed-person, and adverse-media databases. This processing is necessary to comply with UAE AML/CFT laws and Regulator requirements, and may be carried out regardless of consent where the law requires it.

08Cookies & Analytics

The Website uses cookies and similar technologies to function correctly, remember preferences, and understand how the site is used. Essential cookies are necessary for the Website to operate; analytics cookies help us improve it. You can control non-essential cookies through your browser settings or any cookie banner on the Website. Disabling certain cookies may affect functionality.

09Sharing & Disclosure

We do not sell personal data. We may share it with:

  • Regulators and authorities — to submit applications or comply with legal obligations (e.g. VARA, SCA, DFSA, ADGM FSRA, CBUAE, GCGRA).
  • Service providers and processors — IT, hosting, analytics, payment, verification, and professional advisers acting on our instructions.
  • Affiliated brands — including ITSEC, VerifiX, and ComplianceX, where relevant to delivering an integrated engagement.
  • Banks and counterparties — where required to open accounts or complete a transaction you have requested.
  • Legal & corporate — to enforce our rights, in a corporate transaction, or where required by law.

10International Transfers

Some recipients or systems may be located outside the UAE. Where we transfer personal data internationally, we take the steps required by the PDPL to ensure an adequate level of protection, including appropriate contractual safeguards, and transfer data only where a lawful basis exists.

11Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and record-keeping requirements. KYC and AML records are typically retained for the statutory periods required by UAE law after the end of the client relationship. When data is no longer required, we securely delete or anonymise it.

12Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure — including access controls, encryption in transit, and staff confidentiality obligations. No method of transmission or storage is completely secure; while we work to protect your data, we cannot guarantee absolute security. In the event of a personal-data breach meeting the PDPL threshold, we will act in line with applicable notification requirements.

13Your Rights Under the PDPL

Subject to the conditions and exceptions in the PDPL, you have the right to:

  • be informed about how your personal data is processed;
  • request access to the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data in certain circumstances;
  • restrict or object to certain processing, including automated decision-making;
  • request portability of data you have provided to us;
  • withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details in Section 17. We may need to verify your identity first. Certain rights may be limited where we must retain data to meet legal or regulatory obligations.

14Children’s Privacy

The Website and Services are intended for businesses and adults. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us personal data, please contact us and we will take appropriate steps to remove it.

15Third-Party Links

The Website may contain links to third-party sites and services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policy of every site you visit.

16Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date indicates the latest revision. Material changes will be highlighted on the Website where appropriate.

17Contact Us

For any privacy question, or to exercise your rights, contact us at privacy@securevisanow.com, Dubai, United Arab Emirates.

© 2026 SecureVisa Group. All rights reserved. UAE regulatory licensing & compliance advisory.
Related: Terms of Service  ·  Legal Disclaimer